Payments and Shipping
Payments
Currently we offer Paypal as a payment option for your order.
PayPal is an electronic wallet that allows you to pay and receive money via the internet. To use this form of payment, you must have a PayPal account connected to your account and a credit card or a prepaid card. If you do not have it, you can easily open it by registering on PayPal’s official website.
If you already are a PayPal account holder and choose to pay using this payment method, after submitting your order you will be forwarded to the PayPal checkout page (safe and secure transaction SSL) where all you need to do is enter your login credentials that you chose when signing up to PayPal.
If the payment is successful, Paypal shall immediately charge the amount for the purchase made to your account, while sending us a confirmation for your order at the same time.
At no time during the purchase process will we be able to know any information related to your credit card or to the other payment methods chosen by you in your PayPal wallet. The data will not be accessible by us or third parties neither at the time of placing the order nor afterwards.
In certain cases, our Customer Service department may contact you to request further information intended to determine the legal ownership of the Paypal account. In this case, the shipping times shall be deemed to commence from the time that these checks are completed.
Any time a contract is terminated and the order subsequently canceled, the amount related to the purchase made will automatically be credited back to your PayPal account. The methods of chargeback on the payment instrument linked to your PayPal account depend exclusively on PayPal.
If you wish to use this payment method but you do not have a PayPal account, please visit the www.paypal.com webpage.
Shipping
Our standard method of shipping is through Postnord Standard untraced mail using padded envelopes. There is also the option to select DHL Express worldwide shipments if you are in a hurry and don’t mind paying a bit extra to get your stuff.
Delivery times Postnord
Delivery times vary greatly depending on where you are in the world, the list below gives an indication of how long it may take to receive your item.
NOTE ! Currently delivery times are still not what the forwarder (Postnord) states, Instead it looks more like 1-2 weeks in Europe and 2-3 weeks to the USA. Asia and Australia/New Zealand is similar to USA but we have received reports that shipments have taken a month to arrive. We’re really sorry about this and hope that this will improve as time goes by. If you urgently need products we recommend that you select the DHL Express option.
The list below is what the shipping company state on their delivery terms but as noted above it can be much longer.
- Europe – 2-3 days after delivery.
- North America – 3-5 days after delivery
- South America – 3-5 days after delivery
- Asia – 5-6 days after delivery
- Australia, New Zealand – 6-8 days after delivery
Delivery times DHL Express
DHL Express shipping time is stated for each individual order but usually takes no more than 3-5 days to any place in the world.
Lead time
We are a small company with the entire process of designing and manufacturing all our products in house. As such we have decided to do shipments on Mondays only, which can affect the lead time to you. If you have an urgent need for something do get in touch with us and we will help out.